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Missold Mobile Broadband Plan (also missold router)

I  took out a 5g Mobile Boradband plan last week, the person in the store said I would get speeds of around 30mb they also asured my that they were giving me a 4g router with a 5g sim but I would still be able to access the 5g network through that ro...

mp1991 by • Explorer
  • 418 Views
  • 5 replies
  • 2 Helpful

Suspended account

Hi, it is been a while i did not use my EE sim card. Then i realised it is suspended, i top up 5 pounds. Though i am abroad. While calling it says that sim card is closed due to debt, however my simcard is prepaid and 24 hrs passed since payment done...

pheon323 by • Visitor
  • 951 Views
  • 1 replies
  • 2 Helpful

Mobile Broadband and Wifi Camera/Webcam

Hello all.I live in a home with no phone line so am unable to get regular broadband and can only use EE's Mobile Broadband but find that this kind of internet is incompatible with my wifi webcam I use for security reasons.This is the camera I use tha...

5gee smart hun contract end

My 18 month contract with 5g smart hub is coming to an end.Once this ends, can I just purchase a month to month sim with data and use it in place of the old sim?I don’t want to get into another 18 month contract as I will be moving property soon and ...

Sim Card for TP-Link TL-MR6400

Hi. I have recently bought a TP-Link 4G LTE Router and a EE 5GB data Sim card. I have successfully activated the Sim card. We can connect to the router, but there is 'no internet connection'  . Can anyone help? Have we got the wrong SIM card?

Broadband add on

I recently bought an add on for unlimited data for 7 days as my broadband was out and they gave me a voucher however the data I have used during this period has been taken off my monthly allowance and I’m not sure why?

EmBem by • Explorer
  • 350 Views
  • 1 replies
  • 1 Helpful

Wifi

I have recently purchased a EE mobile broadband but it does not pick up reception very well.when I visited the shop I want the UC deal but could not have cables put in house so had to settle with mobile broadband.The guy said I can easily change over...

Derek100 by • Visitor
  • 444 Views
  • 1 replies
  • 1 Helpful

5G ROUTER 2021 dropping internet

Ever since we got the router it's been losing connection. Phones lose connection. The Alexa devices stop. The TV cuts off.This happens multiple times day and night. We have to switch the router off and on again.. Wait for everything to connect again....

Mobile data only

I got a mini hub and EE data only SIM to use in my campervan,every time I'm trying to set up and link to the account it goes as far as verifying then says it now knows it's a data SIM then doesn't move to link it up,I just topped up using the top up ...

Bobo79 by • Visitor
  • 957 Views
  • 5 replies
  • 3 Helpful
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