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Appauling broadband connection

Dear EE we have a 5GEE Home Router and the worst connection possible, we are paying allot for service that continuously drops out stops and at best only manages a couple of Mbs at a go. We are forever restarting, rebooting, clearing cache, etc for a ...

EE 5G Router 2021 - Daily reboot to get good 5G connection

Hi all,I have an EE branded 5G 2021 Zyxel router with an unlimited data 5G sim running in it. The router has an external 5G/4G Bluespot Antenna connected to it which is getting a good/Excellent signal from the 5G cell tower it is pointing at. My issu...

VDB123 by • Investigator
  • 3633 Views
  • 10 replies
  • 0 Helpful

4G Home Broadband Speed Issues -Rural Area

Good morning,I have a supplied BT 4G home router on a 300GB plan. I live in a rural area hence no other alternative to home broadband other than 4G (satallite costly!)Due to poor speed 4-7mb I have paid through EE outsourced company £100 to have an e...

Connection in france

I am currently in France have add on unlimited data payg also paid for roaming fir a week internet connection in France us virtually 0 Is there something I am missing 

Is 4GEE Home Wifi still a product?

In 2017 I signed up for 4GEE Home Wifi 64GB. In May 2021 I upgraded to Unlimited for 24 months but requested not to have a new router as I had three already. I've looked at my account and the product is 5G Sim Plan 24m Unlimited. Looking on EE shop I...

Data only router

I have a 2021 EE router with a data only sim. I am on a two week break and day five my broadband has failed. I have a number of remotely accessible devices some of which are security related and therefore important to me. The question is - can I rese...

MikeS6 by • Contributor
  • 472 Views
  • 5 replies
  • 2 Helpful

Faulty sim

Did every fix suggested when I joined and none of them have worked, still  shows 5g no service in several places. It slow as hell and no Internet 4g 1 bar. Tried sons 02 sim works fine. Think I have a faulty sim or something bugged account 

Baza1412 by • Explorer
  • 413 Views
  • 3 replies
  • 1 Helpful

Wi-Fi router

Please can you revise the link so I can top up my we Wi-Fi mini router via the mobile number

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