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Dongle

I am looking for help regarding my we dongle which has only been used for around 7-8 months and having difficulty with it connecting to Wi-Fi as I need this for work purposes  thank you. 

Coogan4 by • Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful

Resolved! Smart mifi device

I have received a mifi device with my smart WiFi package. I phoned 150 and they have added it to my online account All good but I can't see the device listed in the app on my phone. I see my phone listed and also another mifi device that we have ( al...

kcurrie65 by • Skilled Contributor
  • 1056 Views
  • 11 replies
  • 2 Helpful

Resolved! Account closed

Hi there,I have recently closed my account with EE and I forgot to ask for the code that will allow to keep your number when switching provider. Is there anyway I can obtain that now? 

Logging in to My EE for router using Scancom EE SIM

I'm trying to create a My EE account so I can check data usage, I'm using a Scancom EE SIM in an NR5103E router (same as EE 5G router). When I enter the phone number it recognises this as a "4GEE Mobile Broadband" number, but I can't get beyond this ...

IJD1 by • Investigator
  • 1245 Views
  • 8 replies
  • 3 Helpful

Mobile WiFi 4g router dropping out

I’ve got an EE 4g mifi router in rural setting, on which I run a couple of wireless security cameras.  Mobile signal is good. But the router keeps dropping out and I lose access to both cameras.  It’s an hour’s drive to unplug and plug the router bac...

4GEE-WIFI Dongle

I've got a mini EE dongle but every time I use it, it takes forever to get it working. I can log in to ee.co.uk and add money to the account, but I can't access add-on.ee.co.uk  to add data as you have to be using the dongle but it won't work until I...

Error 403 forbidden - cannot add data

This error has been reported a number of times now.  I have credit on my account but cannot add a data package via 4g mobile broadband - I have been unable to use this service for a month. I've tried clearing cache, cookies and all the other suggesti...

Jackyg by • Established Contributor
  • 1453 Views
  • 23 replies
  • 7 Helpful
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