Mobile Broadband

4G Home Broadband Speed Issues -Rural Area

Good morning,I have a supplied BT 4G home router on a 300GB plan. I live in a rural area hence no other alternative to home broadband other than 4G (satallite costly!)Due to poor speed 4-7mb I have paid through EE outsourced company £100 to have an e...

Connection in france

I am currently in France have add on unlimited data payg also paid for roaming fir a week internet connection in France us virtually 0 Is there something I am missing

Is 4GEE Home Wifi still a product?

In 2017 I signed up for 4GEE Home Wifi 64GB. In May 2021 I upgraded to Unlimited for 24 months but requested not to have a new router as I had three already. I've looked at my account and the product is 5G Sim Plan 24m Unlimited. Looking on EE shop I...

EE 5GEE 2021 Wifi router no internet but no issues shown on hub

Hi all,I have an EE 5GEE 2021 wifi router, owned since Aug 2022 with minimal issue.This past weekend I have not been able to connect to the internet on my devices (laptop and iphone), however the router is showing full green and blue signals suggesti...

Sim card not working for data

My sim card has stopped working for data, no 4 or 5g

Data only router

I have a 2021 EE router with a data only sim. I am on a two week break and day five my broadband has failed. I have a number of remotely accessible devices some of which are security related and therefore important to me. The question is - can I rese...

Faulty sim

Did every fix suggested when I joined and none of them have worked, still shows 5g no service in several places. It slow as hell and no Internet 4g 1 bar. Tried sons 02 sim works fine. Think I have a faulty sim or something bugged account

Wi-Fi router

Please can you revise the link so I can top up my we Wi-Fi mini router via the mobile number

How do I resister a WiFi box?

How do I register a WiFi box?

Resolved! Bad signal in Cairo

Been in downtown Cairo for 5 days. Been using sketchy hotel WiFi which is really slow, even though I was told by lady in the EE shop in Manchester I could use my own data out here if I pay the £2 a day fee. It shows a strong signal on the WiFi scre...