Mobile Broadband

Very slow download speeds

Hi all, I am currently experiencing very poor download speeds ie 0.5Mbs but have good upload around 10-12Mbs.  I reside approximately 500 metres from a mast and have line of sight . I have a Huawei B535 router and normally have no issues could there ...

Does anyone have problems with 4G plus on data sim router

We have a 4G plus TP Link router using a 4G sim we have just discovered we have lost the 4G plus capacity.  Has anyone else had this happen to them and how did they resolve the problem 

Samsung book

Yes

older router security questions

I have an old EE router model 4GEE Router HH&OVB? I have out a new sim in that came with the portable EE router and it seems to work no problem. Would the security protocols on this older router be robust enough to offer the same security as a new ro...

5G Home Router Charging Question

This week we upgraded our 4G Home Router to the 5G Home Router, for no other reason than the package offered was cheaper than our existing one (rural location, 4G router has been working fine for 4 years). Upon arrival of the new router and reading t...

My broadband is roaring like a freight train...can you hear it?

Please Update Help on Device Guides to Current Mobile Routers

All the mobile routers listed under Device Guides are old way out-of-date routers no longer sold by EE.

5gee router

Hi I have a 5gee router and it’s fine but i am moving into the countryside where there is a poor EE signal I don’t want to pay for another provider so I am looking for a solution? Any help will be much appreciated. 

VDI Access (VMWare Horizon Client)

Hi,I use EE mobile broadband (EE mobile SIM in an unlocked router). I use VMWare Horizon Client (on an Apple Mac) to connect to my work VDI. I have been doing this via EE mobile broadband for the last 6 months. About 10 days ago this stopped working....