No WiFi connection to my phone. On holiday recently and is not had to pa extra

[Kimw1]

I cannot press the WiFi? connection to my phone. It remains "off". I have been in the canaries on holiday and paid ectra to get the roaming on.  I have my router and broadband service is ok and wirking fine. Can you please help me solve the problem?

[James_B]

Hi @Kimw1,

Welcome to the EE Community. 🙂

What type of phone are you using?

Have you supplied your phone with your router's WiFi password?

James