Mobile Broadband

4GEE wifi mini wont work

HiWe purchased the white version of the 4GEE wifi mini for our office.Should the SIM be in it already? The instructions show you have to insert the SIM but I don't have one in teh box & I can't tell if it is already in. I dont want to do any damage t...

How do i get the passcode

Phone bill

Why is we still taking money out of my bank once the bill is already paid 

4G mobile box

Home internet isn’t working at all. We use our 4G box for everything and although it’s got its usual display on the box we can’t use internet at all right now. I work from home and had Zoom calls booked in for today. Can’t do anything. EE can you hel...

Dongle for France

Can anyone recommend a dongle that I can use abroad in France?

TP Link 300Mbps Wireless N 4G LTE Router

Hi all,  Can anyone advise me on how to set my EE sim card inside my  TP Link 300Mbps Wireless N 4G LTE Router? I want to set this up in my motorhome.  Any ideas??Thanks

5g mobile broadband keeps turning off

Hi, i have recently (January 23) upgraded from the 4g mobile broadband to 5g mobile broadband.this new device seems to be a sealed unit so the battery is not accessible unlike the 4g model. over the past week, the device has begun turning off unexpec...

My internet connection gets randomly cut at least once a day.

My internet connection gets randomly cut at least once a day. is there any way of continuously monitoring either my laptop's connection to wifi or the wifi's connection to the internet, so i can work out where the problem lies?

Can't reach certain website on EE 4G router Wifi but Ok on VPN and phone 4G

Hi all, just been on phone to EE tech and they can't help and suggested I try here -I can't get to a certain website. It's not dodgy, it's my running club website. So when I'm on the house Wifi which is an EE 4G router I can get to any other site no ...