Forum Posts

EE false advertising

Hi. I’d like to know what the deal is with this god forsaken network. I moved to EE over two weeks ago from o2 because o2 data speeds are basically non existent. I got chatting to an EE agent when ordering my new contract who claimed that EE was much...

Zerofks by Valued Contributor
  • 1837 Views
  • 14 replies
  • 0 Helpful

Resolved! Top up data

I want to buy data for my 4GEE portable broadband but don’t know mobile number. What can I do?

SRaz9 by Visitor
  • 805 Views
  • 3 replies
  • 0 Helpful

Resolved! 4GEE MINI WIFI top up

Ended up having to top up via customer services as would not work any other way. current credit is showing, however data still says zero and saying to top up what am I get it working please 

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TeDdY2015 by Investigator
  • 3494 Views
  • 11 replies
  • 2 Helpful

4GEE WIFI mini not working with external CCTV device

Hi, We have the a 4GEE WIFI mini which we use for internet and the use of our CCTV however despite the internet working ok, we cannot access the CCTV remotely.  Our CCTV engineer has looked into this and is saying it is due to the 4GEE WIFI mini now ...

KB2222 by Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

EE external antenna

Hi, can anyone tell me how much the EE external antenna is?  It looks like installation is £100, but I can't find the cost of the antenna itself. 

YS12 by Investigator
  • 7455 Views
  • 9 replies
  • 2 Helpful

New 5g router with issues

Good evening,We have set up a brand new 5g router from EE evening.  I am experiencing two issues:The Internet from the router keeps dropping out and need to turn off the Internet on the devices and turn it back on.We live in a flat with stone walls s...

RNewman by Investigator
  • 771 Views
  • 10 replies
  • 1 Helpful

Mini wifi- not working. Battery light is red

My mini wifi was working yesterday but today the only light that displays is a red battery light. It is plugged in and receiving power. When I turn it off and on all lights display blue and then the battery light turns red and all other lights disapp...

JG104 by Visitor
  • 551 Views
  • 1 replies
  • 0 Helpful

EE Package

Hello,Just wondering if anyone knows if i can link my mobile data to my EE mini hub? Also, any tips on how to connect my mini hub as every time i try to connect it says "unsucessful"thank you