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5g NR5103 Router - Unlocked branded 5GEE

baki1
Investigator
Investigator
Hi, I have a NR5103 with is 5GEE branded, but unlocked. I can use with other networks, but would like ot put the firmware to the standard Zyxel. How can I install the firmware? There is no option in th 5GEE settings to allow me to select a firmware version - it only allows online download of the 5GEE versions
12 REPLIES 12
Christopher_G
EE Community Support Team

Hi @baki1 

Welcome to the community.

You may get an answer from another community member, but that isn't something that we can support you with.

Chris 

Northerner
Grand Master
Grand Master

Hi @baki1 

You cannot as the software/hardware is designed for EE. 

If unlocked you should be able to use another sim but the software will be EE.

You could always try contacting Zyxel and they might be able to help. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
baki1
Investigator
Investigator

practically nothing can be done with the firmware (E).
no cell lock, no band lock @Northerner 

Здравствуйте, zyxel может обновить устройство до своей родной прошивки?


@SKYFF wrote:

Hello, can zyxel update the device to its native firmware?


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
infinitywaiter
Skilled Contributor
Skilled Contributor

If you did a simple bit of research yourself, then you would come across the Zyxel page where this is discussed in full.

Do a simple search for 'Zyxel Community 5g nr5103 Router re-sold by EE in UK'

On that page is instructions for setting a new APN so that you can get off the EE profile and links for flashing the default firmware, however you do that at your own risk of bricking if not done correctly.

I do not subscribe, so please do not always expect a reply.

@infinitywaiter : Who are you addressing? It's not clear!

Please use the Reply button on the post itself of the point you are replying to so as to maintain the linkage.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ссылочку пожалуйста на тот пост 


@SKYFF wrote:

Link to that post please


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)