Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wi fi

Maxi55
Visitor

‎11-04-2024 04:51 PM

I have an external router with SIM card which streams films operates ring outdoor camera up until recently I used a 3 sim and everything was ok now changed to EE can still stream movies but my camera cannot connect.

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎11-04-2024 05:23 PM

You probably need to temporarily switch the mobile router to the 2.4 GHz WiFi band only. These smart home devices often can't do 5 GHz.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful