Mobile Broadband

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Resolved! Inclusive Extras

I recently upgraded my internet and need to know, How do I claim my inclusive extra game pass? i cant figure it out  Thanks in advance 

Sim

Hi trying to link my new sim but the sim is being used in a broadband WiFi unit so I can not receive the message with the confirmation code. Help 

4g router

Hi there. All of a sudden, my 4g router won’t connect t to either 2.4 or 5ghz. All lights showing correctly. Tried rebooting resetting etc. still no joy. 4g on phones iPads etc all work fine using normal mobile data, so signal fine. We use the router...

Spam callers

Hi,I have recently had 4 different numbers call which seem to be spam - how do I stop this happening as keep calling on different numbers? 

Resolved! Would external antenna increase upload speed on 4G router?

I’ve recently moved to a rural location and signed up for a 4G router. I’m getting download speeds of around 30mbs which is tolerable but upload speeds of 3 to 4 mbs which is dismal.Is this a reception issue or just a limitation of the system? If it’...

Tony219 by Investigator
  • 2487 Views
  • 29 replies
  • 6 Helpful

Resolved! Mobile SIM card with EE Wi-fi device?

I had a chat with an EE customer service rep who told me that a normal mobile data SIM which includes voice minutes and texts can also be used for data with an EE Mobile Wi-Fi unit like the EE Osprey and others. Is this true? I don't want to buy a mo...

mikeytt by Explorer
  • 8253 Views
  • 5 replies
  • 1 Helpful

5G Router dropping out several times a day

please help!Ive had a 5G router since December with exterior antenna. It’s been great until the last 3 weeks, and is dropping out several times a day. I’ve tried the service checker, but it asks for a mobile device, but it’s only the router I have. M...

Nij55 by Visitor
  • 324 Views
  • 1 replies
  • 0 Helpful

NEW CARD

TRYING TO ADD NEW PAYMENT CARD FOR DATA SIM GOES ROUND IN CIRCLES EACH TIME I ENTER THE CORRECT DETAILS

coeeyore by Investigator
  • 325 Views
  • 1 replies
  • 0 Helpful