Mobile Broadband

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Resolved! Addon Purchase Issue

How do I buy an addon for my Wi-Fi module?I have topped up and when I try to buy an add-on  all I get is a message in the app and in the web portal:"Please turn off your WiFi.   To get access to this platform you need to turn off your WiFi within set...

Xeocam by Explorer
  • 570 Views
  • 3 replies
  • 0 Helpful

Resolved! Unlocking 4G WIFI MINI

I kindly looking for soultion of unlocking my dvice bought from uk brought here in Zanzibar Tanzania but ca'nt support other simcard.

Resolved! 5G EE: Can't login to change wifi name, incorrect password

 I remember wifi password to access. But I haven't access to change the wifi device name even though I had input the right password after change when I had tapped on forget password bc I can't remember. I think I need help from the staff, I didn't fi...

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Evan-Joy by Explorer
  • 2680 Views
  • 2 replies
  • 0 Helpful

Resolved! Cannot get VOIP on EE 4G

On Friday 18th August I ordered an Essential SIM  Unlimited Data 12 months.  It arrived on 22nd August and was installed in the router the following day.  When my daughter phoned the VOIP phone the next day I discovered that there was no two way spee...

Resolved! EE 4G WIFI mini 2 password lost

Hello guys am writing from Cameroon my kids pulled off all the stickers containing all the password on my EE 4G wifi mini 2 and I don't know if anyone can help?You can get me on WhatsApp XXXXXXXXXXXXXXXX [Mod Edit: Removed mobile number]

Skypower by Explorer
  • 724 Views
  • 4 replies
  • 0 Helpful

5G Router Connecting to distant EE transmitter

Does anyone know if its possible for EE to prevent my router from connecting to a certain transmitter?Our house and external ariel are in a direct line to two transmitters in the Cumbria area.  More often than not, we connect to the transmitter that ...

pjordan by Explorer
  • 498 Views
  • 1 replies
  • 0 Helpful

How to add EE4Gee mobile device to My EE account

Hello, I have recently bought a mobile router which is in perfect use after set up, however I am trying to add the device to My EE account to manage my data usage and Top Ups I have only once  been able to access the 192.168.1.1 site and logged in. H...

Zeniamar by Investigator
  • 1941 Views
  • 9 replies
  • 0 Helpful

Mifi

Mifi not working! However when I put sim  in other devices it works.whats the point of paying for something that doesn’t actually work.

Bigbird62 by Investigator
  • 390 Views
  • 5 replies
  • 0 Helpful