XBOX gamepass link not working

[Ginnaz]

I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me

[Peter_W]

Thanks @Scottrob71, I'm glad to hear you managed to get that sorted!
Enjoy your Game Pass too 😊

Peter

[PeteyD1]

The issue with me is that the link didn't work as it's not even typed in properly, someone has typed the hyperlink out incorrectly at ee, I have a feeling there's going to be a lot of people with this issue

[Peter_W]

Thanks for flagging this @PeteyD1.

How was it that the hyperlink was typed out for you?

Also were you wanting to add this as an inclusive extra, or were you adding the chargeable version?

Peter

[PeteyD1]

So this was me changing my inclusive extra to xbox, the hyperlink that was sent was 

€e.co.uk/xboxto

Now I've had .to addresses before so I initially tried just changing the € to an e but still nothing until I came here and saw the correct link 

[Peter_W]

Thanks @PeteyD1, after correcting the link and entering this into a browser were you able to get this redeemed sucessfully?

I'll make sure to feed this back about the incorrect link being sent as well.

Peter

[PeteyD1]

I did.. But there was an issue initially but I can't quite remember what that was..im sorry. 

[Peter_W]

I'm glad to hear you got things sorted eventually @PeteyD1.

I've gone ahead and flagged this again though, and if we need any further details I'll let you know!

Peter