Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Im being advertised 20% off codes through the app, but when I try to get the code by messaging 150 it doesn't do anything. I've been with EE for as long as I can remember so I don't understand why I'd be shown the offers but am not eligible.
Its asking me to add all my other ee accounts but I dont have a phone or broadband so not giving me that option
My number is due an early upgrade, but when I select the option it switches automatically to my daughters mobile number (which is not due an upgrade), and I cannot re-select my own mobile number to complete the upgrade. Happening both in the app, and...
i dont currently have an ee number or device so how do i continue registration
Why I have charged more than usual this month?
Pretty appalling that you’ve taken both your app and website offline for ‘maintenance’ but failed to notify your customers.
Stop messing about with gimmicky nonsense on your app. We do not want forums just common sense details of our bills etc
