EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 605587 Views
  • 0 replies
  • 12 Helpful

EE app not working

HiI have trouble logging into My EE app. A message comes up saying that I may need "to link mobile and broadband products to My EE account." I click the link and sign in browser, but I can't find where I can link what is suggested. I have broadband w...

Resolved! App maintenance

I urgently need to transfer data to my daughter is on holiday, when will the app be up and running? This is a matter of urgency 

Sorrel1 by Visitor
  • 568 Views
  • 2 replies
  • 1 Helpful

Not an improvement.

For the past 24 hours MyEE has been telling me it's "being improved" meaning I can't use it. After 24 hours it definitely doesn't seem like an improvement. Is anyone else experiencing this? It's incredibly annoying and inconvenient.

JnPWard by Explorer
  • 541 Views
  • 1 replies
  • 1 Helpful

EE APP not working

I would  like to check my data etc but EE app has been down for a  long time.i also would like to leave EE. My contract ends next month.  

Mak2lar by Visitor
  • 511 Views
  • 3 replies
  • 1 Helpful

Smart Benefits

Apple Music has a disclaimer- “Apple Music is not available on tablets or laptops”Does this mean that Apple Music is only available on your phone and no other devices?Thank you