Community Activity

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 8969 Views
  • 148 replies
  • 37 Helpful

Incredibly disappointed with speed

I previously posted about a man at the door advertising that fibre 50 was my available top speed! Yet it was not, i then contemplated upgrading to fibre 67. Now it doesn’t show up on my deals. why can’t I go from fibre 50 to fibre 67. The speed is ex...

qusvz by Contributor
  • 132 Views
  • 10 replies
  • 4 Helpful

Still waiting for dispatch

Last week, I ordered a phone and received an email saying thank you for your order, since then I’ve received nothing, I’m stuck waiting for a phone that might or might not even be delivered. What do I do?

Liam09 by Investigator
  • 38 Views
  • 5 replies
  • 0 Helpful

A very shaky EE that is making me ill

I am feeling quite sick after being on the phone speaking to EE (when not on hold) from 1.45 until now 4.30 and it became very apparent that the 2 guys I spoke to think I am over-reacting. Also, it seemed as though I was speaking to Sales in Newcastl...

JF351 by Investigator
  • 23 Views
  • 1 replies
  • 0 Helpful

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?

garyruss by Investigator
  • 536 Views
  • 47 replies
  • 8 Helpful