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Community Activity
Cant buy a pack
Hello, ive been unable to buy a 10 pound pack even though i have enough credit on my account. Ive been going through the app and online trying to buy it every time. When i select the pack i choose to pack by top-up and i get a PREPAID PACKS ERROR and...
Interpreting BSSIDs on the Smart Hub Pro and Smart WiFi Pro
While troubleshooting connectivity issues on my laptop, I used... nmcli device wifi list ...to understand what access points were being made available and which one I was connected to.I was surprised to see 16 BSSIDs, some with no discoverable SSID:B...
Less than 1mbps speed since January
The same signal issue has persisted for over 3 month but ee keep closing the case so that it looks like they’ve resolved an issue and a separate one has arisen. I’m assuming this is to ensure they meet internal SLAs.The excuse I keep being given is t...
Error keeps occurring whenever im trying to add a pack
An error keeps occurring when trying to add a pack.
Will i be charged extra
Will it cost me extra to tx me friend on weeks holiday to Italy from from the UK I'm on unlimited everything plan please help !
Only half speed on new busiest home fttp
Hi all,I had fttp busiest home installed yesterday with the new WiFi 7 router. Openreach left with it all running fine, but when I checked speed on my laptop connected directly to the router via Ethernet it only said 798 via ookla speed test and some...
Lost SIm card
Unfortunately I have mislaid my SIm card (recently purchased a Galaxy A16) from yourselves. Is it possible to apply for another and at what cost please?
I am currently in Portugal and cannot make calls
I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu
Using a 2nd WiFi 7 Hub As An Extender
Hi, I have one room that isn’t obtaining the 700mb guaranteed download speed promised.i have already used the standard Extender that was supplied however, I am shortly to receive a 2nd hub.if this hub has no direct Ethernet connection to the broadban...
