Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I’ve just bought my daughter a pay ad go sim and have 2 contracts at the moment I want to add SIM card to my ee but don’t know how to?
I want to upgrade my phone but the website is saying"we're making some changes" and cannot upgrade
Hi Folks,I can find and download all my current and previous bills except August 2022!I've logged out, turned the computer on and off, logged back in and it still won't download.Anybody got any idea how to sort this?RegardsSkidlid
I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly?
Hi I was just looking at my bill I can seam to see my discount I used to have in there is it still there
Anyone help?
Why has the app stopped working It's been a week now the message keeps popping up we are working on the app. It's doesn't take that long to upgrade app, change app , modify app. Come on EE get your act together
The app is saying I’m not the account holder, I’ve always been the account holder from the start when I opened the account
