13-07-2023 09:25 AM
Solved! See the answer below or view the solution in context.
13-07-2023 10:04 AM
Hi @kathweekes,
Do you have an Android phone?
If so, I'd recommend clearing your app cache and data to see if that helps.
You can also try reinstalling the app.
There is a web version of My EE which you can access by clicking the link in my signature.
Thanks,
Alex
13-07-2023 10:04 AM
Hi @kathweekes,
Do you have an Android phone?
If so, I'd recommend clearing your app cache and data to see if that helps.
You can also try reinstalling the app.
There is a web version of My EE which you can access by clicking the link in my signature.
Thanks,
Alex
13-07-2023 10:05 AM
I've replied to your other post: https://community.ee.co.uk/t5/Contracts-Billing/Why-is-the-ee-app-not-working-for-such-a-long-while/...