Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My new Adress is xxxx xx x/x xx xxxxxxxx xxxxxx xxxxxxx xxx xxx [Mod edit: Please do not post personal information on the public board. Thanks!]
I can’t log in to my eE ACCOUNT
Hello I’ve recently encountered an issue with myEE account and the website, since I cancelled my home broadband and changed my address I can no longer add any additional lines I get this message below. I’ve spoken with EE and they have said it’s prob...
Hello, can someone please give me a simple step by step guide to removing content lock? I have a debit card and can not find a way to remove it anywhere. on a mobile phone
can't see usage history
Why am I being charged twice for the start of my new handset plan? Is it normal?
When I try to login I get a page that says I have successfully logged out. I have tried to re-register but when I try to add a device I get the successfully logged out page.
Why can I never see my billing anymore since you've joined BT?
So, I just want to update my billing card and for some reason it tells me add a number, but it says that my number already has an account holder. So is it possible to just make this account associated to this number? Because I don't know on who's acc...
