Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello As a pay as you go user with EE the app since being updated no longer shows any useful information previously it would show my usage and credit now all I see is error saying this is not available at the moment been like this for weeks.I’m sure ...
Want to access my ee account for my contract l
I’ve been sharing data from my iPhone to my other contract monthly sim, since the EE upgrade on their app I haven’t been able to see the function, followed guidance as to where to share data but it doesn’t appear available, also my other number that ...
HiPrior to the big update to the EE app that occurred around a month or 2 ago, I could go into any one of my family phones on the app and click on "Extra Charges" to see if there has been anything extra charged during the current month.I dont seem to...
My iPhone EE app is showing two message/change notifications. No matter how many times I open the app and search through every possible page and linked page, I can find nothing and, on exiting the app, the notifications persist. Any ideas?
Moved to EE few months back from 02, worst mistake I ever made, apps always down! They don't take the subscription money when they should, cuts you off when they don't take the money out the bank, them when you speak to them, they tell you I have to ...
