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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8986 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22872 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485369 Views
  • 0 replies
  • 12 Helpful

Every time I go to use the useless app it don't work

**bleep** take app, always down or being what they called updated with maintenance lies , never can see my **bleep**ing bill. **bleep**ing useless and **bleep**s me off and am sure many others, pointless app from the best so called network what a jo...

Lander14 by Visitor
  • 283 Views
  • 2 replies
  • 0 Helpful

EE App

Is the App still going under maintenance? If so how long will it be for now? 

Shardyy by Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Log in

Hi. I was with EE on a business tariff fir many years. After moving to Sky for a 9 month period, I'm now back yo EE. I've logged in to My EE app, but it says my account is closed. How do I rectify this please 

Resolved! Early upgrade

Hiya, I’m just wondering when I would be able to upgrade and how much it would cost for an early upgrade? 

family usage

the app keeps returning error but no sign of family usage on pc ....... if i cant share what i pay for , i'll simply cancel all 5 lines 

PAYG - App not showing information

Hello As a pay as you go user with EE the app since being updated no longer shows any useful information previously it would show my usage and credit now all I see is error saying this is not available at the moment been like this for weeks.I’m sure ...

Vicsta by Investigator
  • 492 Views
  • 3 replies
  • 0 Helpful