Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi everyone. Can someone tell me how to delete the My EE account? I am no longer a EE customer and but my online account still exists and there is no option to delete it. I seen a post similar to this, but it only explained on how to delete the EE Co...
So every time i am due an upgrade i get this issue were i go online to do the upgrade but every phone i click on says " sorry there are not suitable plans"This has been going on for years. Its a real inconvenience as i need to do it online so that i ...
Always used to be able to gift data to my daughter but this time round it won't let me.....anyone know anything
I can update my phone. I saw a phone which said I could upgrade to from £41 but when I click on the phone it only gives me plans for £55+ plans? Why is this?
I’ve just bought my daughter a pay ad go sim and have 2 contracts at the moment I want to add SIM card to my ee but don’t know how to?
I want to upgrade my phone but the website is saying"we're making some changes" and cannot upgrade
Hi Folks,I can find and download all my current and previous bills except August 2022!I've logged out, turned the computer on and off, logged back in and it still won't download.Anybody got any idea how to sort this?RegardsSkidlid
