Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can’t get into my account
Hi any ideas when the site or app will be up again? I am abroad and urgently need to do something on my account but can't access either the app or website and of course UK office is still closed as its middle of the night there.Thanks
I pay for and used to get current online detailed usage of texts, calls, time, duration etc but no longer have it. Does anybody else have an answer please?
Remove content lock
my app hasn’t been working for a few months now and I keep getting a message saying somethings wrong etc. I used to be able to see how many minutes and data etc I’ve got left but I get nothing now. I can’t even add on my free boost when I try. Also w...
Any help on how I can get this to work?the message is on my account but doesn’t work
I am after creating an account for my son on my account?
I'm due my upgrade from my pay monthly sim but when I log in to ee it says I am not the account holder can anyone help please.
I have £20 subscription pack. My account showing 0gb but payment to my card went through end Oct. Help!! What am I doing wrong?
Since I've updated my Samsung a20 I've had nothing but problems. It continually asks me to register with a pin,yet my previous account used biometrics..can never get into the account in a simple manner..this new update is positively pants
