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I am in France How much data do I have left how do I find out if app down 4 days

Shel41
Visitor
 
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Shel41   The app/your account isn’t down.   Try deleting the app and reinstalling it.      You can check your data balance with THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Shel41   The app/your account isn’t down.   Try deleting the app and reinstalling it.      You can check your data balance with THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
TheGunners1886
Investigator
Investigator

I’m in France currently, EE don’t tell you, they have a fair use policy like most, so if you have unlimited data in the U.K. You only get 50gb to use abroad in Europe, there is also no way to find out how much of that you have left, (it will only show your full data allowance, based on U.K.) If you had a deal that gives you 25gb a month for example, in the U.K. Then you’d get that full allowance in Europe, so 25gb in Europe, but anything over 50gb, you’ll still only get 50gb. 

Noloyalty2me
Investigator
Investigator

You can try customer services but they don’t help or care. They just want your money