Confirmation of mobile number on ee

AO444
Visitor

‎22-06-2023 12:37 AM

I can't confirm my number on website or app. I also can't link my account. 

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎22-06-2023 07:43 AM

Hi @AO444 

Thanks for coming here. 

Are you looking to purchase a device or accessory on the EE Shop? 

Do you have an existing EE mobile or broadband account? 

Leanne 🙂

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XRaySpeX
EE Community Star
EE Community Star

‎23-06-2023 03:21 PM

Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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syf77
Visitor

‎18-07-2023 01:05 AM

I'm trying to link my number to my EE account but says for consumers or business nums only. What do I do?

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James_B
EE Community Manager
EE Community Manager
In response to syf77

‎18-07-2023 07:31 AM

Hi @syf77,

Welcome to the EE Community. 🙂

Is it an EE number? Are you using a 3G plan?

James

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