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Linking mobiles

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Hazel223
Visitor

‎09-09-2026 08:20 PM

I have 2 EE mobiles which I pay for both. I have set up account for 1 so I can view account but I can't link the second one to the same account. It keeps saying "can't do this at present. Please try again later" this has been happening for months now!!

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Rach_H
EE Community Support Team

‎10-09-2026 08:33 AM

Hi @Hazel223,

Welcome to the Community!

We know how important it is for you to be able to see what is happening with your phones, so I can understand your concern. If you reach out to our team, then they'll be happy to take a look into why this is happening, and help you get things sorted. 

Rach

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Rach_H
EE Community Support Team

‎10-09-2026 08:33 AM

Hi @Hazel223,

Welcome to the Community!

We know how important it is for you to be able to see what is happening with your phones, so I can understand your concern. If you reach out to our team, then they'll be happy to take a look into why this is happening, and help you get things sorted. 

Rach