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App hasn't worked for two weeks....

Warbrick76
Explorer
 
1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @Warbrick76

Have you tried deleting and re-installing the app?

Can you log in to your My EE online?

Katie

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Warbrick76

Are you on Android or IOS?

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Warbrick76
Explorer

I'm on Samsung so android...

Katie_B
EE Community Support Team

Hi @Warbrick76

Have you tried deleting and re-installing the app?

Can you log in to your My EE online?

Katie