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Improving App ?

Oneupu2
Explorer

I am trying to share data with other phones in my account and because the App is down I can't. How long will this maintenance be taking and when will ot be back to normal. 2 of the phones on my account are my daughters and they need data.

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Oneupu2,

Welcome to the EE Community. 🙂

The My EE app isn't currently under maintenance.

If you search for the My EE app in your app store, are there any updates available?

James

View solution in original post

4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

Hi @Oneupu2,

Welcome to the EE Community. 🙂

The My EE app isn't currently under maintenance.

If you search for the My EE app in your app store, are there any updates available?

James

Chris_B
EE Community Star
EE Community Star

@Oneupu2  Try clearing your device cache also. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Oneupu2
Explorer

All, i deleted the cache to no avail however i deleted the App and reinstalled and that has done the job. Thanks for the responses everyone 🙂

Leanne_T
EE Community Support Team

Thanks for letting us know @Oneupu2 

Have a lovely day 🙂

Leanne.