Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Dear EEMy husband passed away last month. I am trying to create a myee account in my name using the same phone number/account number. It will not let me do this. The computer says no! When I finally reached the life events team they said that they wo...
Why can’t I data gift to my son via Mayer app ? , I used to be able to
App says I have 7 notifications. Where do I find them?
why when i login does it in minutes log me out?
Hi.. I keep getting this text "System failure!. We are currently experiencing difficulties loading this information, please try again later“ when I try to buy a new pack or addons. I topped up thinking the problem was my credit but nothing has change...
My ex helped set my phone up years ago while working and never paid much to do with it tried logging on to my ee couldn't find an account with .you email so set a new one up went to register my number and says its already registered but have no way ...
How long does it take to be able to view your upgrade options after switching from physical sim to esim?I used to see the options in my ee app and website but I'm ineligible to upgrade after changing my phone and switching to esim.Anyone experiencing...
There's something wrong with loging on to MyEE app. I have tried changing my password, but it still didn't work.the page said "looks like you're not the account holder".
I write my number and he says me that this number already exists, so what can i do ?
