Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Not working
It’s saying I’m not the account holder and not letting me access my account what is happening,
I have been an EE customer for many years and never had this issue with the My EE app until recently.When I open the My EE app it prompts me to log on, even though I had already been logged on to my account. I input my details (which I have double ch...
Hi. I've just ordered a SIM for my new phone and realised my address is not showing in the correct format. How do I amend my address on the system?
HiI have been using 5 GB on my data but now I am only receiving 2.5 since getting a new phone why
Hi my name guled xxxxxxxx xxx is not working application Ee [Mod edit: Please do not post personal information on the public board. Thanks!]
How much data do I have left ?
