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Hi hw can I chat to EE

braysunnyx2
Explorer

‎05-07-2023 06:09 PM

Load of rubbish 

 

0 Helpful
4 REPLIES 4
Alex_M
Star Contributor
Star Contributor

‎05-07-2023 06:10 PM - edited ‎05-07-2023 06:10 PM

Hi @braysunnyx2 

Use this link to get in touch with customer service.

What is it you need help with?

Thanks,

Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
braysunnyx2
Explorer

‎05-07-2023 06:13 PM

Am deaf and have new phone all day been trying to get in to myaol and watapp no joy all day 

0 Helpful
bristolian
EE Community Star
EE Community Star

‎05-07-2023 06:48 PM

What happens when you try to use WhatsApp?

Can you use other internet-based services on your phone?

Schockwave
EE Community Star
EE Community Star
In response to braysunnyx2

‎05-07-2023 06:50 PM

@braysunnyx2 , are you in contract with EE or pay as you go?

If pay as you go you will need to contact them if on a mobile contract, you should be able to do this by clicking on settings in EE app and then scroll down to where it says Parental Control and change it there, or you can log in via the website to your account and do it there.

Since you are deaf, click here:

https://ee.co.uk/contact-ee/account-billing/mobile

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.