05-07-2023 05:21 PM
I have a plan with several chip s added to my plan for children. How do I switch only one phone off from the internet through my EE app
Solved! See the answer below or view the solution in context.
05-07-2023 06:31 PM
@Palamino Open the app and select the name/number of the device you wish to switch the data off then click the person icon top right. Now select Settings & Permissions and at the top toggle off the one under Use Mobile Data. This can take up to 24 hours to switch off ( it’s usually only minutes) and it can take up to 24 hours to switch back on ( this is usually only minutes)
05-07-2023 06:31 PM
@Palamino Open the app and select the name/number of the device you wish to switch the data off then click the person icon top right. Now select Settings & Permissions and at the top toggle off the one under Use Mobile Data. This can take up to 24 hours to switch off ( it’s usually only minutes) and it can take up to 24 hours to switch back on ( this is usually only minutes)