Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How can I upgrade or get dim as it saying I’m not the account holder which I am
Any update as to when the option to download your bill will be back on our log in pages?
I need to be able to gift date between my devices but it won’t let me on the app?
Hi,I'm unable to log into the perk portal or reset my password. It says a reset email has been sent but there is nothing in inbox or junk, of either of my email addresses.My bill is incorrect so I'm unsure if my discounts applied correctly when I upg...
I bought a 35gb deal and it’s only gave me 20gb
What time is the website (specifically EE shop) expected to be back up and running?
Hi my phone is saying not registered on network but other colleague's I am with are on ee and there's works, I've tried all things like restarting phone, turning data on and off. Manually selecting network etc but having no success, any advice ?
Is anyone else's ee app not working
Every time I try to access the My EE platform via mobile/desktop I get a blank page with the word "Blocked".Any ideas why, please?
