Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
i feel like i have joined the EE community or else i doubt id be writing this message but it is still requesting that i add a device or join th community...any ideas? thanks in advance
I am trying to register to the EE website as well as to the application for the first time, but it is not letting me in. I always get stuck in the 'link' section in the application registration. After Register and Verify, when I was asked to put a ph...
Can anyone help me find a live chat to upgrade because I've been looking on contact us page and nothing comes up. Ive been on hold on 150 for over an hour now and slowly loosing the will to live Thanks x
I’m trying to gift data they are on a separate billing account to me can I still gift data?
I’m trying to gift data. I cannot anywhere in the app find anything about data gifting despite using this forum and searching relentlessly. It’s not in the website or the app. Do I need to add a family member to my account to gift data? How does it w...
Hi, I'm a new customer with EE and I can log into the web based account okay, but when I try the same details on the app, it says the below image:Apparently I'm not the account holder???
I don't know what this is, I can't login in to the website , everytime I try it says this. Please FIX THIS.
How can I upgrade or get dim as it saying I’m not the account holder which I am
Any update as to when the option to download your bill will be back on our log in pages?
I need to be able to gift date between my devices but it won’t let me on the app?
