EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Customer service

Wow ee unbelievable after waiting for over 2 weeks for a return call ee tang me 2 days ago whilst i was driving i rang straight back within 30 seconds to get an answerphone i left a message to ring me back 2 days later still no return call and a susp...

Hi there, my ee app not working since yesterday and l need to give data to my s

Data

What is tgis **bleep**e all I want to do is transfer data????

Resolved! I can't login to my EE app to pay my bills.

Hello,I have been trying to login to my account to pay my outstanding bill, but to no avail. It will be due in 2 days time.Please, what do I do in regards to that?

Resolved! App not working

Hi there, I’ve recently changed providers to EE, have set up the app and put all info in. But it’s not loading anything on the home page and shop is saying I can’t view it as I’m not the account holder but I am. Have ticked bill payer too as it’s onl...

Resolved! Undeground wifi

Hello,How do I connect to underground WiFi?

Eeapp

Unable to upgrade

Hello, I have been trying to upgrade my sons iPhone 6 but every time I try and upgrade it says page not found. I have a plan picked out for him but it won’t let me upgrade. He has had this phone since 2019 so is really due an upgrade.

Resolved! Update Direct Debit page a joke

tried adding a direct debit, the page crashed, but got an email confirming DD added, then tried to change direct debit date from the random 10th of the month, again, on save it crashed, then tried once more... you have reached the maximum tries... aw...

Resolved! EE app

Hi,Is the EE app not working or is it just not working from my side? It has been a week now since it says about some maintenance work.