Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have a pay as you go phone for a family member added to my account. I can't see this when using my ee on the web site but it shows on the app. I'm trying to add a subscription pack to the pay as you go phone using the app but it continually says Pa...
I have to log in every time I use the app and put in pass numbers. It’s ridiculous
Since upgrading to an iPhone 14 every time I open the EE app I find it has logged out without me doing that and I have to go to the log in process - password, etc etc. Very frustrating. What am I doing wrong?
Why do I have to register every time I log in to ee
Hi , I have a request I want to change my address, is this possible? I now live in Stay city apartments . 611 . ****** [mod edit: removed personal details from the forum]
Hi there
Why can’t they be made from the app!… why is so hard to find out any information on or about insurance, take my money for yrs an yrs not to claim an when I possibly need to I can’t because your closed or I’ve no phone so borrow a mates log in an no c...
I need to change my contract phone number due to it falling into the wrong hands. How do I get this done?
