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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 13420 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 26644 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 556728 Views
  • 0 replies
  • 12 Helpful

Account

I want to see my account. this is no improvement this is not user friendly 

Re: Network

The app will not work, you cannot go to myee via the Internet and I can't top up through 150 either and you can't even talk to a real person about it. EE used to be great but I'm afraid this has happend to many times so il be changing my provider tom...

MatGevy by Visitor
  • 285 Views
  • 1 replies
  • 1 Helpful