Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Please pass this onto your development team, I logged in with an incorrect account, and I now cannot log out without clearing my cache or using an incognito browser to log in again. Please fix it
I am trying to manage my account through the my EE app but its saying I am unable to do so as I am not the account holder but I am!
When I log in to ee, I'm asked to add a product (phone) to my account. Everytime I put in my phone number to do so it's says that the number belongs to another account and user. Which is me! Iv had the same number over 10 years now. I don't know if i...
My account is still suspended even after paid my outstanding Bill
I can easily top up credit and renew plan (pay as you go) but cannot access the add on page. I've tried accessing this on multiple occasions using both my phone app and computer but have encountered this error (screenshot below) every time. I've even...
I absolutely despise the ee app/site, it’s so bad and always crashing/showing errors when I do finally manage to enter.I tried to top up a £10 pack, it told me to put £10 on which I did and then it proceeded to buy a different pack! Phone companies i...
I did change my payment date on the 13of January for month December payment how I found if my payment was change date please
Hii i have registered my self in app and can see i have two numbers registered into my account
How do I send data to another person
Read moreChanging card detailsChanging card detailsGot a new card recently want to change my card details
