Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have bought a Samsung Watch 4 but 3 who my contract is with doesn't support mobile plans for it. I have a Samsung Galaxy S22+ which supports dual SIM, so I have put a pay as you go EE SIM in it. I am having issues setting it up as my old tablet co...
Hi I have upgraded both sims on my account why is this not showing on my account
Don't have account to link
EE keep insisting I link an account, so I'm just posting here so it hopefully goes away.
Hay all I am struggling to add my ee mobile number to my account. Anyone run into the same issue or know what is going on? It just says it can't add at this time try again later but layer same thing..
Can’t log into my account online
Tried to log in to my account holders account but cannot remember passwordwhen I've tried resetting the password no email is sent to do do so
Its asking me to register your number, I did this when I first went with EE. When I put it in its says you are not the main holder, clearly I am.
hi, I need a proof of purchase for my recent handset
