Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why is the app utter dreadful and never works

-Batman-
Established Contributor
Established Contributor

‎14-08-2023 03:03 PM

For prolly the best network in the U.K why is the app so poor and never works 

Issues like these are always when you need to access your account 

IMG_0465.jpeg

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎14-08-2023 03:26 PM

@-Batman- , this happened to me once, and I tried again a little later and it was fine. What are you wanting to do on the app? You can always log-in to your account via the website.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
-Batman-
Established Contributor
Established Contributor
In response to Schockwave

‎14-08-2023 03:28 PM - edited ‎14-08-2023 03:30 PM

@Schockwave wrote:

@-Batman- , this happened to me once, and I tried again a little later and it was fine. What are you wanting to do on the app? You can always log-in to your account via the website.

I left my phone in work and wanted to transfer the esim to my other mobile but guess will have to wait until tomoz to get it back 

Website is also giving a bad gateway 502 on manage mobile 

0 Helpful