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EE app

Paultc51
Explorer

‎16-08-2023 12:47 AM

Is it just me or has the EE app gone nuts?,

I have tried to follow the upgrade, and my own personal message updates, only to get asked time and time again to sign in. Please can you sort this out as I am sure you are losing money. All I wanted to do was to sort my mobile out as I will be going abroad and did not want to pay a fortune. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎16-08-2023 03:17 AM

@Paultc51 : Where you going?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎16-08-2023 07:38 AM

Hi @Paultc51 

Thanks for coming here. 

Are you looking to upgrade your current contract or purchase a roaming add-on for going abroad? 

Can you access your upgrade options if you log into your My EE account online through a web browser? 

Leanne 🙂

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