Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Anyone know how to change my address on my account? Or do I need to ring up?
There is no gift data option showing - used to be on Data Usage page - where has it gone?
When is app coming back into use? Last minute updating has been going on since yesterday
i am able to upgrade although cannot as every phone I select online on the website and app is saying there are no plans available for this right now.
how to activate the second package
Hi I want to upgrade, website confirms my contract ended in September but it says I cannot upgrade at the moment, have text up to 150 and still it came back we are having problems getting your request!I DO not want to call and speak to someone - I wa...
I have been trying to upgrade online for the last 4 days with no luck. I can only do it online because I have a friends and family code and it csnt be done over the phone. I hav tried multiple browsers and devices and also tried to chat with tech sup...
Why is My EE having issues since 14th Nov 2022. I tried deleting and re installing on my Samsung s20. It doesn't work at all.
