EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617308 Views
  • 0 replies
  • 14 Helpful

App after update

Can't sign in on my ee app nor website after updating the app. Cleared cache and uninstalled and reinstalled the app but nothing. Phoned ee and they don't know why either

Cath222 by • Explorer
  • 606 Views
  • 3 replies
  • 0 Helpful

App Error

Hey. I am EE user. And also having account on EE app. On EE app when i click on shop. And error appears that you are not account holder. I attached screenshot of it.  How can i sort it.  

IMG_0647.png

Resolved! How do i change my name?

I accidentally made a 1 letter mistake on my name when making my account and i don't know how to edit itAll it does is let me make a username

Site crashes

Site is useless.  Keeps crashing. Cant upgrade using the app or web.  Hopeless EE.  

New app

The new app is being improved as we speak. Let’s hope it’s going back to the old one which was great because the new one is, how can I put it Rubbish. 

Boober by • Visitor
  • 765 Views
  • 2 replies
  • 1 Helpful

Phone number

My preferred number I cannot choose because both numbers are not registered to me. How do I rectify?