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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 595686 Views
  • 0 replies
  • 12 Helpful

Resolved! Re: Sign in after app update

Just updated the Android app from 5.18.1 to 5.19.1 and now I can't log on - it won't go past the password screen. Previous version (5.18.1) worked fine. I have cleared cache, deleted all data and also uninstalled and reinstalled to no avail. Please a...

MarkSL by • Contributor
  • 1096 Views
  • 16 replies
  • 0 Helpful

Gifting data

Since the App was updated it’s useless, constantly not working, under maintenance etcespecially problematic when gifting data, states come back later, etc. even tried the web page rather than app, same problem and have tried a number of devices as we...

Ljc19 by • Visitor
  • 377 Views
  • 1 replies
  • 1 Helpful

Resolved! Log in

Hi. I got a sim a few months ago and registered it on the app. I then found out that the sim I was sold was not the correct one. I wanted a data only so I could test signal strength on all the locations  I will be visiting. That being said I have now...

Gibbo53 by • Contributor
  • 637 Views
  • 5 replies
  • 1 Helpful

EE contact e-mail form in app

I am curious as to whether anyone has ever had a response from this contact form, other than a generic " we are investigating" automated reply? I have been waiting weeks for a response to my query as to when they will actually fix the problems in my ...

Bill paying

You been improving my app for weeks. I can't get onto website pay my bill.Then I will late payment charged My contract ends in November I might at other networks this is too stress ful

Joxjo by • Explorer
  • 382 Views
  • 1 replies
  • 0 Helpful

Bill

How the hell do I find my bill now? It seems you really have made this whole experience a real chore. Why would you not just keep it simple? 

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