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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1057 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16244 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 193461 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13177 Views
  • 11 replies
  • 2 Helpful

EE Site Just Shows a Blank Page

I'm having an issue where I have logged in to my EE account, and clicked "yes" on one of the buttons which asks "Was everything clear on this page?". Doing this immediately kicked me out of the website, and now I can't access the website on any of my...

WooKiiE by Visitor
  • 4317 Views
  • 40 replies
  • 16 Helpful

App bugs, website bugs

use the app on my phone and website on a laptop.The app can tell me there are extra charges, but has never been able to show the detail of those. It shows an error message on clicking the button for that detail.The website says it also is unable to s...

Crithwood by Established Contributor
  • 1111 Views
  • 16 replies
  • 14 Helpful