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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 599025 Views
  • 0 replies
  • 12 Helpful

New app

How come it’s taking a tech company ages to develop and use a new app. 

Shop

What is wrong with online shop for upgrading I can get to the new shop for BT but when I go into account to upgrade or buy it just says sorry cannot find very frustrating  as had  to telephone to upgrade today but did not go to watch as wanted to loo...

Mcdonak by • Visitor
  • 377 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrades prices on site

I’m looking at upgrading and tried on the site, there is a discounted price but when I click on the phone the price is much more. There is no indication of what combination of phone and airtime would give you the discounted price. For example the iPh...

Claire0 by • Explorer
  • 741 Views
  • 3 replies
  • 0 Helpful

STUPID APP WONT WORK

I brought a new EE sim card yesterday and have (with bloody great difficulty) managed to make an account. I have also topped up the phone and its all working however, whenever i try to link my phone to my account in the app, it says an account holder...

Bron00 by • Investigator
  • 459 Views
  • 2 replies
  • 2 Helpful
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