Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Whenever I sign into my account, it says I am not the main account holder, and therefore doesn't let me do/see a lot on the app. However I am the account holder! Is there a way around this?
Iv been trying for days now to pay my bill on the app but won't let me, just keeps saying something went wrong please try later.
Whenever I try to open my shop or iPhone installment, error page appears. How to solve this and do iPhone installment?
I’ve just logged onto my EE to check the family data & to gift data but I can’t seem to find any info!
I cannot fully register my account it says add device but i do not have any devices with EE
Hi I'm transferring from BT to EE and my BT number will be ported to EE (That's what the guy on the phone said). So the question is when do i register an account with MY EE after the number has ported (My old number that i'm porting) or the number th...
Good evening, please can you help merge my 2 accounts together
I want to add my wife's number to MYEE as she doesn't have an email and we can track bills etc .How is this done ?? Bernie
It used to be that if I had run out of data, I could still open the EE app and website without WiFi. This is not the case anymore. You cannot buy an add-on without either data or Wi-Fi. But… my main reason for buying add-ons is because I have run out...
