Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
how to activate my sim card
How do I update change of address on my ee?
I want to add my daughters PAYG sim to my package so I can gift her data as I hardly use any of it and it is a waste of money.
So I have the EE app and have been monitoring my data up until yesterday when all of a sudden I can’t see my data and it just keeps saying, sorry somethings gone wrong, please try later. But it’s been over 24hours and I can’t see how much data I’m us...
Good day. I'm trying (hard) to add my home broadband account to MyEE so I can manage my account on line. I can get to what appears tro be the final stage by receiving the text code to complete the connection but then it fails everytime saying there i...
Sorry if this has come up before but, I was checking my app and it came up with a six figure amount as my due amount! Has anyone else seen this before? And did it have an affect on your bill?
Hi, I have lost my SIM card and I would like to order the replacement please.
