Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
use the app on my phone and website on a laptop.The app can tell me there are extra charges, but has never been able to show the detail of those. It shows an error message on clicking the button for that detail.The website says it also is unable to s...
I already have a MY EE account for my PAYM accounts. I have ordered and received a PAYG sim for my daughter. Can I register this on my current MY EE Account?
@Leanne_T Did you ever find a solution to this ? Youre unable to add another product to your account at this time I am a fairly new customer about a month with EE now and I get the above message. I tried facebook chat with James W this morning and ...
Please I need your help lost my account password and I can’t retrieve it because my main email address on the account can’t loin too. What can I do to enable me get a new password . Thank
Hello, I’m a monthly subscription with ee and I can’t get on the message us tab
Hi I need to cancel one phone of my contract, but can't find anywhere where I can do this. Please advise.
Help required please. In the app I can see my pay monthly phone account I can see my mifi account and see a link to my broadband account that goes live soon. Clicking the broadband link takes me out the app to the website when logged in online I see ...
I have several family members on my account, my husband being one of them. He's just upgraded his phone and signing into his EE app with his email and password once in the app is showing my phone and data. Could someone please advise how he can chang...
