20-09-2023 01:51 PM
Hi i need to tranfer some data to my daughter account but i cant because the app doesn’t work at the moment
20-09-2023 01:55 PM
@Barri you can use your online account
https://id.ee.co.uk/login
20-09-2023 02:02 PM
That doesn't work either
20-09-2023 03:40 PM
Hi @AJ690.
Are you seeing an error message when using My EE online rather than the app?
Katie
20-09-2023 04:24 PM - edited 20-09-2023 04:37 PM
Yes online it's a red error message
20-09-2023 04:30 PM
Thanks for confirming @AJ690.
In this case I would recommend speaking with our customer care team on 150 who will be able to help further.
