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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 590044 Views
  • 0 replies
  • 12 Helpful

Resolved! New to EE

So just joined EE - paym, with 3 sim deal for the family.  Account holder has set up their account, when the 2nd and 3rd users run setup and try to use app or web login, keeps stating:-no planlink accountwhen you try to link account, states account i...

WDof3 by • Investigator
  • 649 Views
  • 4 replies
  • 1 Helpful

My EE app not working

Hi my EE app having problems, for the past 2 days I have not been able to log on.I get to were you enter the pin and automatically puts the pin in it and does not go any further,I have videod it and sent it to EE on twitter without sorting the proble...

Resolved! New App, doesn’t remember me and really slow

HiiPhone 12 and iOS 16.5Since the latest update, every time I log in the app acts as if I’ve never used it before. It asks me to log in on the EE website, asks me to setup a PIN, asks me if I want to use FaceID next time (I say yes), then get a rotat...

Techhead by • Expert Contributor
  • 1016 Views
  • 6 replies
  • 1 Helpful

Website

How is the website and app still so bad? I've been trying to upgrade online for days and the website is stuck in a continual loop. For the size of the company and revenue income you'd think they'd be able to organise a functioning website. Terrible s...

cant gift data

Hi, I need to gift data to my daughter and husband each month but it just says can't gift data at this time. This is useless as they have 1 GB and I share my data with them. Can you please fix this, its been happening for months.

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