My phone isnt working properly so i upgraded but i need to contact ee but cant

[Katie_B]

Hello @Tillytomkinson2.

Welcome to the community. 

Is there anything we can help with here on the community?

Katie

[Tillytomkinson2]

Answer your phoneline

Sent from Outlook for Android<>

[Tillytomkinson2]

I cant get through to customer 

[Christopher_G]

Hi @Tillytomkinson2 

Thanks for your patience, hopefully someone is available to answer your call soon.

Chris

[Tillytomkinson2]

I still get through if i cant upgrade then i will leave ee not happy 

[Tillytomkinson2]

I want to leave u took my money for the upgrade but wont allow me to complete it

Sent from Outlook for Android<>

[Leanne_T]

Hi @Tillytomkinson2 

When did you place the order and which device did you order? 

Have you received an email confirming the order? 

Leanne 🙂

[Tillytomkinson2]

Not happy been trying for 3days to get through on the phone to ee