EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! My account /App

Hello,I'm near the end of my contract and wanted to look up any offers on upgrades/shop on app. It keeps saying I'm.not the account holder even though I'm all signed in. I can't even access settings to see if something is locked. I've tried to call 1...

How do I get rid of this stupid app?

Resolved! Upgrade

Account holder error

I'm the account holder of my EE mobile account. However, when I logged into My EE account using the website and the app today, it says I can't make changes to my account details as I'm not the account holder.

Upgrade not showing on my account

I upgraded over the phone today, I haven't received any emails about the upgrade, nothing is showing on my account and it says i'm not eligable for an upgrade, I was this morning though. Is it a glitch in the system, and once I get my phone tomorrow ...

my app isnt working keeping saying its being updated

Resolved! Email account

How do I change my email address

Resolved! App not working

My app never works it constantly says that it’s being improved what’s that about

Gift data

Hi, how can I gift data if the app is not working??Need.to do it right now!

EE app

Is it just me or has the EE app gone nuts?,I have tried to follow the upgrade, and my own personal message updates, only to get asked time and time again to sign in. Please can you sort this out as I am sure you are losing money. All I wanted to do w...