Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Good morning. I switched from another provider and joined EE yesterday. I tried to register an account and it appeared to register sucessfully. That is until I tried to log onto the app and it claimed that the password was wrong (it wasn't) I then ha...
Why I can’t log in to my account
All I want to do is see my account!! What’s all this
I currently don't have a way of removing my add ons When is it possible to change my plan add ons please
I have just received my shiny new EE pay monthly sim however the service it is connected to is not appearing in my EE app. I can only see an old pay-as-you-go service. Any suggestions?
Hi, My small business account number was changed due to a change in my company name. I need to get the Invoices from this old account number online for my company accounts... how can I login to my old account number??
When I log in it just says error. I need to transfer data to another device. This has been going on for a few days now.
Hi There, When I am accessing my EE account its showing its closed. I am a pay monthly customer regularly paying the bills including the latest one paid on 20th june by Direct Debit, I had also called the Customer Service on 25th June 2022 and inform...
Can I generate a new pin without knowing the old one
