Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Permissions

Go to solution
G_Meister
Visitor

‎30-09-2023 05:52 PM

Hi 

When I try to change my settings in the app it tells me I need the bill payers permission. I am the bill payer and can't see a way of altering the settings. Can anyone advise please.

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Northerner
EE Community Star
EE Community Star

‎30-09-2023 06:25 PM

Hi @G_Meister 

You have set up your account incorrectly. 

Go into your online account - plans and subscriptions - manage numbers .

Change your account to bill payer. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

0 Helpful
1 REPLY 1
Go to solution
Northerner
EE Community Star
EE Community Star

‎30-09-2023 06:25 PM

Hi @G_Meister 

You have set up your account incorrectly. 

Go into your online account - plans and subscriptions - manage numbers .

Change your account to bill payer. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful