Solved: Rewards - The EE Community

Tring to join ee airtime rewards but keeps saying unauthorised

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Hi @Neil1968bird

Have you met the qualifying credit.

https://ee.co.uk/help/rewards/airtime-rewards

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

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6 REPLIES 6

Hi @Neil1968bird

Have you met the qualifying credit.

https://ee.co.uk/help/rewards/airtime-rewards

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Actually it says access denied.what is qualifying credit.been topping up PAYG for years

Hi @Neil1968bird.

Are you registering through the EE app?

Katie

Yes I am

Thanks for getting back to me @Neil1968bird.

Are you able to try do this online?

Katie

Not tried as I'm on holiday will try when I get home