Rewards

Neil1968bird · ‎30-09-2023

Tring to join ee airtime rewards but keeps saying unauthorised

Northerner · ‎30-09-2023

Hi @Neil1968bird

Have you met the qualifying credit.

https://ee.co.uk/help/rewards/airtime-rewards

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎30-09-2023

Hi @Neil1968bird

Have you met the qualifying credit.

https://ee.co.uk/help/rewards/airtime-rewards

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Neil1968bird · ‎30-09-2023

Actually it says access denied.what is qualifying credit.been topping up PAYG for years

Katie_J · ‎30-09-2023

Hi @Neil1968bird.

Are you registering through the EE app?

Katie

Neil1968bird · ‎30-09-2023

Yes I am

Katie_J · ‎30-09-2023

Thanks for getting back to me @Neil1968bird.

Are you able to try do this online?

Katie

Neil1968bird · ‎30-09-2023

Not tried as I'm on holiday will try when I get home