EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589741 Views
  • 0 replies
  • 12 Helpful

Bill paying

You been improving my app for weeks. I can't get onto website pay my bill.Then I will late payment charged My contract ends in November I might at other networks this is too stress ful

Joxjo by Explorer
  • 369 Views
  • 1 replies
  • 0 Helpful

Bill

How the hell do I find my bill now? It seems you really have made this whole experience a real chore. Why would you not just keep it simple? 

Data

Hi I have a data plan on my IPad. I ran out so topped up 1GB which only lasted about 1hr so put on £20 worth which only lasted for the same sort of time. Am I doing something wrong. ThanksMat

Bigtele by Visitor
  • 359 Views
  • 1 replies
  • 0 Helpful

Account not visible

When I log on to my EE via the app or online nothing about my account is visible. All I can see is my profile. Any Iseas why or how I can access my account?

Wleb by Investigator
  • 619 Views
  • 5 replies
  • 2 Helpful

Ee

Can’t connect to my ee account because they are updating for over a week now 

Message

Can’t seem to use the feature on the appthe message us has gone and all that is there is call us any idea why ?