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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8697 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22641 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 478095 Views
  • 0 replies
  • 12 Helpful

Re: Helo

My bank card has expire and I can't Addison another card...it gives me an erori and I donat understand why I can't...

Rozana by Visitor
  • 280 Views
  • 2 replies
  • 1 Helpful

Resolved! Error message

Everytime i log into my account. It comes up as an error and i cant access any details or manage my account. It has my detail but just cant get into anything keeps referring to Call 150 but none of the options are really relevant to what i want. Long...

Gogsie_1 by Visitor
  • 309 Views
  • 1 replies
  • 1 Helpful

EE web page is shocking

This is the worst Web page I have ever experienced, literally shocking, for a huge company like EE they should be embarrassed.

Bicko by Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

My re app won’t open

Just joined ee and downloaded myee app from App Store.  App opens with a blank green screen and nothing else.  Have tried deleting and re installing, turning phone off and on and still only get a blank green screen.  Any suggestions please?  (IPhone ...

DaveNL by Explorer
  • 412 Views
  • 2 replies
  • 1 Helpful