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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617350 Views
  • 0 replies
  • 14 Helpful

Poor customer service

Approximately 3 weeks ago I ordered a new galaxy watch online. I received acknowledgement of the order to be delivered to weston super mare store.after that nothing.Checked my app earlier this week and the watch has appeared in my billing section of ...

Ashes68 by • Explorer
  • 503 Views
  • 3 replies
  • 0 Helpful

Ee app

The EE app had been updated on my phone but my bills and plans are not loading. Any suggestions?

mjm1981 by • Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful

Re: My EE says I am not the account holder

Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...

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lalla86 by • Visitor
  • 355 Views
  • 1 replies
  • 1 Helpful