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Roaming charges the EE app gets stuck after putting my destination in

Telos1
Visitor

There seems to be a problem with the EE app. When I am  trying to get some information about roaming charges abroad, once I have put the destination in I can not get any further in the app, there is no DONE or NEXT button to press.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

You can also use the webtool at https://ee.co.uk/help/mobile/roaming/roaming-costs - I believe it links to your myEE account for checks on which add-ons you may have.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Telos1  Just text RO ( your country your going to) ie RO SPAIN to 150 to see roaming costs 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

You can also use the webtool at https://ee.co.uk/help/mobile/roaming/roaming-costs - I believe it links to your myEE account for checks on which add-ons you may have.

354-
Star Contributor
Star Contributor

@Telos1 - Which country is the destination?