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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613140 Views
  • 0 replies
  • 12 Helpful

I can’t link my Sim on the EE App

Hi there, I just switched to EE on a pay monthly sim.  I’ve downloaded the EE App and registered but it won’t let me link my sim to the account…it just keeps saying that ‘it’s not working’.  This has been going on for a week or so.  Any ideas how to ...

Resolved! Topup not working on 2nd product

I have 2 mobile phone products. On the app I select the 2nd product and select top-up. However the top-up screen defaults to the first product. So no way to top-up the 2nd product. This has worked fine for years. I am thinking this is a bug? Any idea...

AndrewN1 by Explorer
  • 996 Views
  • 7 replies
  • 3 Helpful

My EE

Why is it almost every time I fire up your EE app it comes up saying it's down for last minute improvements and being improved. It's just a waste of space on my phone. I've cleared cache, I've deleted and reinstalled, all to no avail. You really need...

DPC30 by Explorer
  • 545 Views
  • 3 replies
  • 0 Helpful

App

This app is useless, been down for days and a regular occurrence

JKOK by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Cant link my number

Hi, Cant link my number to account put number in then get a code in sms and enter then its says can't link at minute come later after we fix things.